Offering affordable and quality products and services in line with changing and developing needs and expectations of our customers as well as by taking into consideration the lifestyles and life quality of our customers is the policy of HILAL ELECTRIC. The Company also aims to realize its business objectives as well as its quality objectives.
Quality & Control
Our Company’s slogan is “we are respondent of the brands we represent”. We align ourselves with manufacturers who are known world widely for the products which they produce with competitive prices. Our purpose is to provide the right solution to our customer with reasonable prices on the time, for any types of products whether it is lightings, heating systems, generators or any other thing. This manner has enabled us to maintain long terms relationships
with both our customers and our vendors.
Excellent Sales Services
Our company is well known for promoting and selling our products in many ways, whether it is via mailings, telephone, on site or off site sessions or directly from our store.The Sales and Customer service department consists of experienced sales and applications specialists skilled in analyzing customer system requirements and offering solutions to the most unique customer requirement and specifications.
Service & Spare Parts
Hilal Electric LTD provides around the clock emergency parts and service support to keep its products in top condition through out Afghanistan. The company is dedicated to offer its best customers 24 hours of 7 days with its professional technical support employees and its huge spare parts stock for after sales, services, assistance and support. The service department with a long time experience in Installation, Commissioning, Maintenance and after sales services of all types of Electrical and Mechanical equipment, our Service department includes;
Rental Department
Our Company’s slogan is “we are respondent of the brands we represent”. We align ourselves with manufacturers who are known world widely for the products which they produce with competitive prices. Our purpose is to provide the right solution to our customer with reasonable prices on the time, for any types of products whether it is lightings, heating systems, generators or any other thing. This manner has enabled us to maintain long terms relationships
with both our customers and our vendors.
Customer Orientation
Our main focus is customer satisfactions, if you are not happy neither are we. Hilal Electric LTD has a diverse list of customers including Medium and Small Businesses, Schools and Universities, Factory and Industrial Operations, Military and Government Installations, Home, Office and Personal use, and many more. For more information a list of some of customers are listed below;